A post on RAW Social

spent forty minutes on the phone with insurance about a claim from three months ago. was told the claim was processed. asked why i still received a bill. was told the bill was a 'courtesy reminder' about my deductible. i have now paid my deductible. i explained this. was told that the system hadn't updated yet. was asked to call back in seven to ten business days. this is call number three about the same claim